Your Privacy Matters: Eventology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Personal Information
When you register for an account or use our services, we may collect:
- Account Information: Name, email address, phone number
- Profile Information: Profile picture, job title, company name, professional interests
- Authentication Data: Login credentials, authentication tokens from third-party providers (Google, Facebook, Apple)
1.2 Event-Related Information
- Event registrations and attendance records
- Event preferences and favorites
- Session bookmarks and schedule customizations
- Feedback and ratings for events and sessions
- Networking connections and messages
1.3 Device Information
- Device type, operating system, and version
- Unique device identifiers
- IP address and general location (country/city level)
- App usage statistics and crash reports
- Push notification tokens
1.4 Location Information
With your permission, we may collect:
- Precise location data for venue navigation and local event discovery
- Approximate location for showing nearby events
1.5 User-Generated Content
- Photos and videos you upload
- Comments, reviews, and forum posts
- Messages sent through the app
- Survey responses and feedback
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Provision
- Create and manage your account
- Process event registrations and ticket purchases
- Provide access to event content, schedules, and materials
- Enable networking features and attendee connections
- Provide customer support and respond to inquiries
2.2 Personalization
- Customize your event discovery experience
- Recommend relevant events and sessions
- Remember your preferences and settings
- Provide personalized content and notifications
2.3 Communication
- Send event updates, reminders, and announcements
- Notify you about schedule changes or important information
- Send marketing communications (with your consent)
- Respond to your questions and feedback
2.4 Analytics and Improvement
- Analyze app usage patterns and user behavior
- Improve app performance and user experience
- Develop new features and services
- Conduct research and statistical analysis
2.5 Security and Legal Compliance
- Protect against fraud, abuse, and security threats
- Enforce our Terms and Conditions
- Comply with legal obligations and regulations
- Resolve disputes and investigate complaints
3. How We Share Your Information
3.1 Event Organizers
When you register for an event, we share necessary information with the event organizer, including:
- Name, email, and contact information
- Registration details and ticket information
- Attendance and engagement data
- Survey responses and feedback
3.2 Service Providers
We share information with trusted third-party service providers who assist us with:
- Cloud hosting and data storage (e.g., AWS, Google Cloud)
- Analytics and crash reporting (e.g., Firebase, Google Analytics)
- Push notifications (e.g., Firebase Cloud Messaging)
- Payment processing (e.g., Stripe, PayPal)
- Customer support and communication tools
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
3.4 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes (subpoenas, court orders)
- Government requests or investigations
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
3.5 With Your Consent
We may share your information with other parties when you explicitly consent to such sharing.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit (TLS/SSL) and at rest
- Access Controls: Strict access controls and authentication requirements
- Secure Infrastructure: Use of secure cloud hosting providers
- Regular Audits: Security audits and vulnerability assessments
- Incident Response: Procedures for detecting and responding to security incidents
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Update
You have the right to:
- Access your personal information
- Update or correct inaccurate data
- Complete your profile information
5.2 Data Deletion
You can request deletion of your account and personal data by:
Note: Some information may be retained for legal or business purposes.
5.3 Marketing Communications
You can opt out of marketing emails by:
- Clicking "unsubscribe" in any marketing email
- Adjusting notification preferences in the app
- Contacting us directly
5.4 Location Permissions
You can control location access by:
- Adjusting location settings in your device settings
- Disabling location permissions for the app
5.5 Cookie Preferences
You can manage cookies through your browser settings.
6. Children's Privacy
Eventology is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Account information is deleted within 30 days of account deletion request.
9. Third-Party Services
Our app may contain links to third-party websites or integrate with third-party services (Google, Facebook, Apple). We are not responsible for their privacy practices. Please review their privacy policies.
Third-Party Authentication Providers:
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
Note: We do not sell your personal information.
11. GDPR Rights (European Users)
If you are in the European Economic Area (EEA), you have rights under GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy in the app
- Sending an email notification
- Displaying a prominent notice in the app
Your continued use of the app after changes constitutes acceptance of the updated policy.
13. Contact Us